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IRELAND’s largest wholesaler of aquatic dry goods 1984

How do I re-order something?

How do I re-order something?

You can re-order products, or full orders from your ordering history. So, if you tend to order the same or related products and quantities from us every time, then this is the easiest way to do it. To re-order a product or products from a previous order:

1. On the J&K Aquatics homepage, click “My Account” in the top right.

2. Login to your account.

3. Here you will see your ordering history (like the screenshot below).

4. Click the Re-Order button, and your shopping basket will be filled with the content of that previous order (like the screenshot below).

5. Edit the contents of your shopping basket to what you want to order and click proceed to checkout. a. If you have a Purchase order number, you can add it in the purchase order/cart notes section below the checkout button.

6. On the next screen, confirm your contact information, and confirm your shipping address (like the screenshot below).

7. Once all your information is correct, click continue to shipping.

8. On the next screen, it will ask you to confirm your shipping method (like the screenshot below).

9. Check all this information is correct and click “continue to payment”.

10. On the next screen, you will need to confirm your billing address and your payment method (like the screenshot below).

a. You can also change your billing address if it is different to your shipping address. Click “use a different billing address” and fill in the information.

11. Once you have confirmed all your details, click complete order.

12. Your order has now been submitted! You should receive an order confirmation number, and confirmation email.

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